Spa Cover Warranty
The manufacturer warrants covers to be free from defects in material and workmanship, under normal usage, for a period of 48 months from the day of delivery to the original consumer, provided that the original invoice is returned to Cover Duck simultaneously with any claim, under this limited warranty. Such limited warranty does not cover damages caused by any animals, fire, vandalism, excessive chemicals, improper installation and strain, excessive abuse or abrasion, acts of God or use for purposes other than that for which the cover was designed. Ordinary wear and tear, de-laminating and seam splitting due to improper handling are not considered to be a defect in workmanship or material.
The consumer must maintain and use the cover in accordance with manufacturer instructions. The foam cores are covered under a two year absorption warranty: If your foam core(s) become excessively water logged within the first two years, contact Cover Duck and they will have the core replaced at their option. The foam core is not warranted against broken or damaged foam due to; sitting, standing, lying or walking on spa cover by human or animal. Nor damage caused by acts of God (tree limbs, debris caused by wind, ect.) or other damaging effects, or by placing objects on cover’s surface (which may cause excessive heat damage to the core) or any other improper use, to which the core was not designed.
Any expressed or implied warranty is limited in duration to 48 months from the date of delivery to the original purchaser-consumer, unless state law prohibits such limitation. Cover Duck shall not be liable for any incidental or consequential damages resulting from any defects in workmanship or material, unless such incidental or consequential damages are specifically provided by law. For service under the above warranty or any information concerning this warranty, please contact Cover Duck.
To return the cover to Cover Duck for service under the above warranty, the consumer must, at his own expense, unless state law requires otherwise, return the cover clean, dry, and packaged to Cover Duck within the 48 month warranty period. The manufacturer, at its option, will, within 30 days of receiving such returned cover, repair, or replace (for the original consumer only) such cover, if, in the manufacturer’s opinion, it has shown a defect in workmanship or material. If the manufacturer elects to replace or repair the cover, the original purchaser-consumer shall pay; based on the following pro-rated basis:
Months 1-12; No Charge.
Months 13-48; 1/48 of the current list price of a new cover per each month since the original retail purchase.
*Note: covers wider then 10’ are not covered by warranty.